1. Agreement to Terms
By booking an inspection, consultation, or vehicle service with Detailed by Dale (“the Studio”), you agree to be bound by these Terms of Service. These terms apply to all vehicle commissions undertaken at our Atherstone premises.
2. Studio Capacity & Booking Policy
To deliver optical perfection and uninterrupted attention, Detailed by Dale enforces a strict two-vehicle studio policy. Bookings are strictly by appointment only. Dates are secured upon confirmation of your vehicle deposit.
3. Pre-Service Paint Audit & Defect Logging
Every vehicle undergoes an in-person diagnostic paint depth audit under Scangrip variable-range inspection lamps before machine polishing commences. Any pre-existing damage, stone chips, repainted panels, or thin clear coat areas will be formally logged and discussed with you prior to work starting.
4. Ceramic Curing & Handover
Ceramic coatings require specific climate-controlled curing periods inside our clean-room bay. Vehicles must remain dry and undisturbed during the initial climate-controlled curing period. Collection times are arranged to guarantee optimal coating crystallization and durability.
5. Payment Terms
Invoices are due upon satisfactory vehicle inspection at handover, prior to release of the vehicle. We accept major debit/credit cards and direct bank transfers.
6. Insurance & Custody
Detailed by Dale maintains comprehensive road risk and specialized custody insurance coverage for all prestige, supercar, and classic vehicles entrusted to our studio.
7. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.
8. Contact Information
For any queries relating to these terms or service agreements:
Detailed by Dale
The Pavilions, Abeles Way, Atherstone, CV9 2QZ
Telephone: 07756 392332
Email: detailedbydale@gmail.com